The Marca de Garantía is a quality system, a pioneer in Spanish ports, in which the entire port community participates to coordinate and ensure standards of efficiency.
Its coordination work is fundamental for the operational agility of a port community which generates 40,000 jobs.
An internet portal to strengthen the relationship with the Port Community. This is the new website of the Valenciaport Seal of Guarantee: more intuitive, visual, modern, interactive, multi-device and with new content are some of the characteristics of the new website of the Seal of Guarantee. A redesign that adapts to current technological requirements and security standards and provides greater flexibility in the incorporation of content, facilitating the inclusion of new sections in a more agile way. “The Marca de Garantía”, whose ownership is held by the Port Authority of Valencia (PAV), is the quality system implemented in the ports of Valencia and Sagunto that allows customers to identify and work with companies publicly committed to quality.
The new website of the “Marca de Garantía” is accessible from all devices and screen sizes. A communication channel at the service of the companies and public bodies that make up this quality system of the port community, as well as all those who want to know the latest news about this tool. The development of the website has gone hand in hand with the migration to a corporate server managed by the Digital Transformation Department of the Port Authority of Valencia. In this way, access to the website continues to be through the same URL https://www.marcadegarantia.com. The renewal of the website is inspired by the principles of usability, functionality and simplicity. It improves the visual appearance, design and accessibility of content, and represents an important step in the process of digital transformation that Valenciaport is committed to.
Pioneering element of cohesion and commitment
“Marca de Garantía” is a comprehensive quality system led by the PAV, a pioneering (it was launched in 1998) and innovative instrument at the service of the port community and of which the public and private agents involved in the activities carried out in the port areas form part. The Mark acts as a forum for analysis and debate on improvement measures for the optimisation of processes in the port, with the proposals addressed in the different Working Groups and in the Quality Council, to make the port areas more efficient and attractive to new investments and projects.
A commitment assumed by the members of the “Marca de Garantía”, which voluntarily brings together more than 150 companies and institutions, including customs agents, forwarding agents, consignees, container depots, mooring agents, stevedores, pilots, tugboats, logistics operators, carriers, stevedoring companies and provisioners, among others. The Marca de Garantía plays a fundamental role in the operational agility of the port environment of a community that generates more than 40,000 jobs.
The Seal of Guarantee is one of the pillars on which the commitment to quality that both Valenciaport and the companies of its port community maintain with their clients is based, and which is an effective instrument for guaranteeing the quality of their commercial transactions. Moreover, it is internationally recognised and has been a reference framework for similar systems implemented in other ports.